Author Archives: amy orloff

Consumer Beliefs and Online Shopping

This research article studied the effect of consumer beliefs on online purchase behavior. As the article states, “the three most common beliefs that consumers have about shopping online are that it saves time, saves money and helps find products that best match needs.” However this is not apparent to everyone. As shopping online is increasingly becoming more and more popular it is important for these online retailers to figure out who their customers are, in particular what their beliefs are and what they want out of their online shopping experience. This study investigates the characteristics of online shoppers such as their income, education level, and age, effects their online shopping beliefs. This article also discusses the “tyranny of choice” paradox, when it comes to consumers desire to have a wide selection of products vs. the time it takes to examine all the options.

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